Offsite monitoring can be defined as the viewing of CCTV systems via links and internet connections Between a camera system and a control room. Think of an alarm system in your home, connected to An armed response unit.
Remember – Offsite monitoring is pro-active and designed to prevent losses occurring.
| OFFSITE MONITORING | VS | CLIENT MONITORING IN-HOUSE |
| Monitoring of alarm activation- inform management about faulty alarm activation | Manager cannot monitor the system during normal trading hours | |
| Incident report delivered to the client within 24 hours | Playbacks is time-consuming, real time viewing is lost due to playbacks | |
| Fair judgement on wrong-doing of all employees from the management’s prospective | Hard drive can be removed and no footage will be available for investigation of incidents | |
| All incidents written to a disc for further investigation | Cam Live Vision helps the client to use its CCTV system to its full potential, not necessarily going to happen if the client needs to operate the system | |
| Neutral investigation by operators | Playbacks only occur when an incident happens, whilst Cam Live Vision does it on a daily basis, irrespective of incidents or not | |
| Immediate action is taken on incidents | System can be sabotaged in-house | |
| Fully trained staff on all systems. System gets updated regularly, enhancing the service delivery | Lack of knowledge on how to operate the system; system not necessarily updated on a regular basis, decreasing the quality of footage | |
| Operators can view persons arriving at a house | When you are busy at your home, you are not necessarily keeping an eye on your CCTV system | |
| When you accidentally leave a gate open, our operators will be in touch with you immediately to inform you to close your gate | When you start to get busy inside your home, you may not realize that your gate(s) are still open, making it easy for trespassers to enter | |
| CCTV systems cannot be threatened or bribed | Staff can be bribed by fellow employees or home owners can be threatened by burglar to make them dispose of footage. | |
| Depending on the placement of the camera, the whole property can be viewed 24/7. | Client cannot monitor the property on a 24/7 basis. |
